LetsHost is currently seeking applications for a technical support position.
- Dealing with front line customer technical queries via email & phone
- Answering support tickets and ensuring customer satisfaction
- Some out of hours / weekend work may be required (rota)
- Position is based out of our Galway office
- Excellent phone manner / writing skills
- Knowledge of desktop email systems – Outlook, Outlook Express, etc
- Knowledge of Linux, DNS, Email systems
- Understanding of network technologies – TCP/IP, DNS, etc
- Excellent troubleshooting and diagnostic skills
- Must be flexible and dependable
- Have a qualification in I.T, Computer science or another IT related course
Salary / Terms negotiable dependent on experience / knowledge
A cover letter and detailed CV with list of references should be emailed to firstname.lastname@example.org
LetsHost is an equal opportunities employer.
**We do not require the services of any recruitment agencies at this time – please do not make contact with regards to this roll **Tags: jobs