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Cookie Policy

What is a Cookie?

A cookie is a tiny piece of data stored on your computer and managed by your web browser at the request of a website. Cookies are very useful to a website because they help the website remember important things like what items you have in your shopping basket, what special offers you might be eligible for and whether you are logged in. They also help websites remember your preferences such as, for instance, whether you like to see prices including or excluding VAT. Cookies are also used to help improve a website by using a unique (anonymous) value to help the site owner identify the most popular content, measure site performance and how often users visit.

Websites often use services from other companies to help with this analysis and the cookies used by these other companies on the website owner’s behalf are called third-party cookies. Because cookies are managed by your web browser if you move to a different device or browser software the cookies won’t come along. You will need to log into a website again on your mobile device, for instance, even though you are logged in on your desktop computer already. Each device and web browser will have its own set of cookies that might be different.

 

Our Cookies

We classify the cookies we use on our websites based on what they do and whether they are essential to the working of the website. You can disable any or all of the cookies we use via your web browser preferences but disabling certain cookies will prevent our sites from offering functionality you want to use.

  • Required cookies – Without these cookies some or all of our websites won’t work the way you expect. For instance, you won’t be able to log into your account or add items to your basket.
  • Convenience cookies – Without these cookies you can still use our websites but you might miss out on special offers and you might not see personalisations you have made to your Control Panel.
  • Analytical cookies – These cookies are not needed for you to use our sites but they do help us improve sites to make them easier to use and faster.

In the following tables, there’s more information about each cookie we use, what kind of cookie it is and what we use it for.

Required cookies

WHMCSInstanceID (www.letshostbilling.com) Probably the most common cookie that most PHP based websites will use. This is used to store the unique session ID for each visitor and enables variables to be remembered and passed between page loads. The cookie only contains a reference to a session stored on the web server, personal information is not stored in the user’s browser. This is a session only cookie so expires as soon as the browser is closed.

Convenience cookies

WHMCSUID/WHMCSPW (www.letshostbilling.com) These 2 cookies are used for the “remember me” functionality of the client area. They only get set should a client choose to have their details remembered so they don’t have to re-login every time they visit your website. They are persistent and last for 365 days, or until logout.

Analytical cookies

WHMCSAffiliateID (www.letshostbilling.com) This cookie is set when a customer is referred to you via an affiliate. It stores the ID of the affiliate that made the referral so that if an order is placed within the next 90 days following the referral, the affiliate can be credited for it. It is a persistent cookie.

Third Party Cookies

Third-party cookies are cookies used by:

  • Source software developed by the world-wide software community
  • Companies that provide products on our behalf
  • Companies we use that help us analysing how we can improve our websites

We use some Open Source software which is developed by a community and which is not owned or managed by any single company. These community projects don’t have their own cookie policies but their entire source code is available for public inspection.

Some of our products (such as our website building products) are supported by other companies which have their own cookies. These companies have their own cookie policies which we’ve linked to below. If you haven’t purchased products supported by these companies then you won’t have cookies on your device from them.

_fbp (www.letshost.ie and www.letshostbilling.com) Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
_gcl_au (www.letshost.ie and www.letshostbilling.com) Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
MUID (www.letshost.ie and www.letshostbilling.com) This cookie is widely used my Microsoft as a unique user identifier. It can be set by embedded Microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking.
MUIDB (www.letshost.ie and www.letshostbilling.com) This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
test_cookie (www.letshost.ie and www.letshostbilling.com) This cookie is set by DoubleClick (which is owned by Google) to determine if the website visitor’s browser supports cookies.
CPanel – https://cpanel.net/privacy-policy/ This cookie is set by cPanel as an identifier.
_dc_gtm_UA-5647819-1 (www.letshost.ie and www.letshostbilling.com) This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. Where it is used it may be regarded as Strictly Necessary as without it, other scripts may not function correctly. The end of the name is a unique number which is also an identifier for an associated Google Analytics account.
_gid (www.letshost.ie and www.letshostbilling.com) This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited.
_ga (www.letshost.ie and www.letshostbilling.com) This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.

Our website builder product is based on Weebly (www.weebly.com). Please see the following link detailing their cookie policy https://www.weebly.com/ie/privacy

Cookie settings

You can control which cookies your web browser allows via the browser’s preferences. You may prevent (block) all cookies or just some but remember that some cookies are required for our websites to work. The third-party services we use support the ‘Do Not Track’ option in modern web browsers and modern web browsers also offer to block ‘Only third-party’ cookies. Enabling these options shouldn’t prevent you using our websites (please contact us if you experience problems and we will do our best to fix them). Most web browsers also support optional plugins that offer enhanced control over cookies. Remember, cookies are browser and device specific so you will need to set your cookie preferences in all your browsers and on all your devices separately.